Facilities

Family

Houndshill has a range of facilities to make families enjoy a safe and enjoyable visit. They include:

* Family car park spaces on Levels 2-5 of our car park
* 2 dedicated baby changing facilities incorporating:
- – Baby changing area, privacy cubicles for breast feeding
- – Free to use baby bottle warmer – available on request at the food court and Debenhams
* Popular character children’s rides situated around the centre
* Children’s fashion shops which are all located on the ground floor
* Popular children’s toy shops: The Disney Store and Build-a-Bear

Disabled

The following facilities for disabled visitors are available:

* Dedicated parking spaces in our connecting car park
* Large fully enclosed passenger lift for mobility scooters
* 2 independent and fully equipped toilets, with wide doors, support fixtures and integral alarm
* All entrance doors to the shopping centre are fully automated
* In the event of an emergency evacuation of the centre we have:
- – Refuge areas in parts of the centre where evacuation may be restricted due to any lift failure
- – Specialist evacuation chairs on-site where appropriate
- – Trained staff to undertakes transfers and evacuation using the specialist equipment
* Millercare Blackpool, located at Preston New Road, where visitors can hire out mobility scooters on a daily basis 01253 764054

Dogs

Please note that dogs are not allowed in the centre with the only exception to assistant dogs

Wi-Fi

The free Wi-Fi service at Houndshill, allows customers to use free Wi-Fi on their smartphones and tablets to browse the web. Visitors to the shopping centre can simply search for the Houndshill free WiFi, register and start browsing the internet in seconds.

Toilet

We have free to use toilet facilities on the first floor, at the top of the escalators next to the food court.

Photo Booths

Located on ground floor next to The Perfume Shop and first floor near the food court

ATM’s

ATM machines are located on the ground floor next to Timpsons

First Aid

Houndshill staff are first aid trained if you need any assistance please contact a member of the Houndshill team or call in at the Management Office, 17 Victoria Street, Blackpool

Lost & Found Property

Should you lose any items whilst shopping at Houndshill please contact the Security Control Room on 01253 624722

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