Family

Houndshill has a range of facilities to make families enjoy a safe and enjoyable visit. They include:

• * Family car park spaces on Levels 2-5 of our car park
• * 2 dedicated baby changing facilities incorporating:
  • – Baby changing area, privacy cubicles for breast feeding
  • – Free to use baby bottle warmer – available on request at the food court and Debenhams
• * Popular character children’s rides situated around the centre
• * Children’s fashion shops which are all located on the ground floor
• * Children’s toy shops: The Disney Store, Smiggle and Build-a-Bear

Disabled

The following facilities for disabled visitors are available:

• * Dedicated parking spaces in our connecting car park
• * Large fully enclosed passenger lift for mobility scooters
• * 2 independent and fully equipped toilets, with wide doors, support fixtures and integral alarm
• * All entrance doors to the shopping centre are fully automated
• * In the event of an emergency evacuation of the centre we have:
  • – Refuge areas in parts of the centre where evacuation may be restricted due to any lift failure
  • – Specialist evacuation chairs on-site where appropriate
  • – Trained staff to undertakes transfers and evacuation using the specialist equipment
• * Millercare Blackpool, located at Preston New Road, where visitors can hire out mobility scooters on a daily basis 01253 764054

Dogs

Please note that dogs are not allowed in the centre with the only exception to assistant dogs

Wi-Fi

The free Wi-Fi service at Houndshill, allows customers to use free Wi-Fi on their smartphones and tablets to browse the web. Visitors to the shopping centre can simply search for the Houndshill free WiFi, register and start browsing the internet in seconds.

Toilet

We have free to use toilet facilities on the first floor, at the top of the escalators next to the food court.

Photo Booths

Located on ground floor next to The Perfume Shop and first floor near the food court

ATM’s

ATM machines are located on the ground floor next to Timpsons

First Aid

Houndshill staff are first aid trained if you need any assistance please contact a member of the Houndshill team or call in at the Management Office, 17 Victoria Street, Blackpool.

Lost & Found Property

Should you lose any items whilst shopping at Houndshill please contact the Security Control Room on 01253 624722

*Monday: 9:00 – 17:30

*Tuesday: 9:00 – 17:30

*Wednesday: 9:00 – 17:30

*Thursday: 9:00 – 17:30
Dec 5th, 12th and 19th  late night opening hours – 9:00 – 20:00

*Friday: 9:00 – 17:30

*Saturday: 9:00 – 17:30

*Sunday: 10:30 – 16:30

*Bank holiday: 9:00 – 17:30

*Please note that some retailers may vary from these times, check with individual stores for further details.

**Some food court operators close at 4pm.

By Train

Blackpool North Station:

Houndshill sits within 10 minutes walking distance of Blackpool North Station. Walk down Talbot Road towards the promenade turn left, walk to the famous Blackpool Tower and we are located directly behind

Blackpool South Station:

Houndshill sits within a 20 minute walking distance of Blackpool South Station. Walk down Seasiders Way towards Blackpool town centre and we are located adjacent to the famous Blackpool Tower

By Tram

Blackpool Transport operate Blackpool’s £100 million tramway system, their frequent and reliable tram service runs from Starr Gate to Freeport

Trams have level boarding and step free interiors and designated disabled/pushchair areas making them accessible to all

The closest stop for Houndshill Shopping Centre is North Pier , Houndshill is located behind Blackpool Tower

Timetable

By Car

Houndshill has 750 spaces offering direct and easy access to the shopping centre, the entrance to Houndshill Car Park is located on Coronation Street.
The car park has a height restriction of 6ft 3in.

Sat Nav Coordinates:
Please enter postcode FY1 4NY as your destination to locate our car park Access the ramp towards the entrance to the multi storey car park

Disabled Car Parking spaces are located on Level 2
Parent and child spaces are located on Levels 2,3,4

Houndshill is awarded the Park Mark Safer Parking Award

By Bus

Getting here by bus has never been easier. There are direct buses to the town centre from across the Fylde Coast, with links from Fleetwood, Cleveleys, Bispham, Poulton, St Annes & Lytham.

Many of the buses in Blackpool are less than 3 years old, with over half carrying free WiFi and USB charging points as standard. Every Blackpool Transport bus is fully accessible, making travelling by public transport even easier.

Download the Blackpool Transport App for all the information you need on how to get here, or visit: www.blackpooltransport.com